As a pressure washing business owner, you know that time is money. The more efficiently you can handle customer requests and complete jobs, the more profitable your business will be. One way to increase efficiency is by using inbound video requests.
Inbound video requests allow customers to show you exactly what they need cleaned and where it's located, rather than trying to describe it over the phone or through email. This can save a lot of time and confusion, as you can quickly assess the job and provide an accurate quote.
To start using inbound video requests, you'll need a platform that allows customers to send you videos. There are several options available, including apps like Fuze, Skype, and Zoom. Simply create an account, provide your customers with your video request link, and they can send you a video of their cleaning needs.
In addition to saving time, inbound video requests can also improve customer satisfaction. By being able to see exactly what needs to be cleaned, customers can feel more confident in the services you're providing and the quote you've given.
To make the most of inbound video requests, be sure to set clear guidelines for your customers. Specify the types of videos you need (for example, a video of the area to be cleaned from multiple angles), and provide instructions on how to send the video (for example, through a specific app or email).
Overall, inbound video requests can be a great tool for increasing efficiency and improving customer satisfaction in your pressure washing business. By using this technology, you can save time and reduce confusion, ultimately leading to a more profitable business.