As a property management company, on-site visits are often necessary to diagnose and resolve maintenance issues. However, on-site visits can be time-consuming and costly, especially if the problem ends up being minor. The solution to these challenges lies in inbound video requests.
Inbound video requests allow tenants to record a video that explains their maintenance issue or concern with their rental property. This video can then be sent directly to the property management company, who can use it to diagnose the issue and determine the best course of action. By utilizing inbound video requests, property management companies can reduce the need for on-site visits, saving time and money while still providing effective solutions to tenant concerns.
Here are some of the benefits of using inbound video requests to reduce on-site visits:
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In conclusion, using inbound video requests is an effective way to reduce the need for on-site visits and streamline property management operations. By utilizing this technology, property management companies can accurately diagnose issues, improve communication with tenants, increase tenant satisfaction, and enhance overall efficiency. With the ongoing pandemic, inbound video requests have become even more critical in maintaining safe and effective property management operations.